A gentle daily call for someone you care about.
We call your loved one, then send you a short update.
How it works
We call your loved one at a time you choose
A warm, caring daily check-in by phone
Optional Bible reading for comfort
You receive a short summary after each call
Elder Heart calls are made using a carefully designed AI voice. The technology allows us to offer consistent, gentle check-ins while keeping clear boundaries around privacy and safety.
How does Elder Heart
sound? Try a demo...
Book a one-off demonstration call to hear how Elder Heart sounds.
Youβll receive a short call from our AI voice assistant β warm, calm, and unhurried.
The demo call lets you experience how the calls sound for your loved one.
No obligation or setup required (this is not a sign up, it's a one-off call only).
Choose your demo:
Standard Check-in
Experience a gentle wellbeing check-in call.
Check-In with Bible Reading
Includes a Scripture reading as part of the call.
What families love about Elder Heart
A voice that sounds human. Friendly, gentle check-ins designed for older ears and unhurried conversations.
Updates without hovering
You receive a short, clear summary after each call β just enough to know how theyβre doing.
Built with care and privacy
No call recordings. Thoughtful safeguards. Dignity and respect at the centre.
Peace of mind for busy families. Knowing someone has checked in, even on the days you canβt.
An extra check-in, every day
Weekly, Daily or Twice Daily Check-ins
Choose the level of care that suits your family
WEEKLY CALL
$19/month
A weekly call at a time you choose.
Warm, friendly conversation
Optional Bible reading
SMS/email update to family
Cancel any time
2-week free trial
DAILY CALL
$49/month
A gentle call each day.
Consistent daily connection
Optional Bible reading
SMS/Email update to family
Cancel any time
2-week free trial
Twice-Daily Call
$79/month
Morning and evening reassurance.
Ideal for elders living alone
Optional Bible reading
SMS/email update to family
Cancel any time
2-week free trial
FROM THE FOUNDER
Elder Heart Story
This is me at age 24 with my Granny, Phyllis Field.
When I was away overseas studying at uni, I called her most days. Those calls mattered so much to both of us. It was how we stayed connected, even when life and distance had gotten in the way.
Even though Granny has no shortage of care and visitors, she still longed to talk and often said she felt lonely. Ageing can bring worries and frustrations that donβt always fit neatly into busy family conversations.
Our regular calls gave her space to share what was on her mind and reassure her that someone cared and was there to listen.
Now, decades later, as a parent and carer myself, I understand even more how hard it can be to balance care, responsibility, worry, and time. I also know how much a simple, kind check-in can mean as we grow older.
ElderHeart was created to offer that gentle connection.
Each call is designed to feel calm, respectful, and unhurried β a familiar voice checking in, offering warmth and a moment of conversation. Nothing rushed. Nothing intrusive.
Behind the scenes, ElderHeart has been built carefully, with dignity, privacy, and safety at the centre. Calls arenβt recorded, and personal information is treated with extreme care and respect.
ElderHeart isnβt a replacement for family, carers, or community. Itβs simply an extra layer of reassurance β for elders, and for the people who love them.
Because everyone deserves to feel seen, supported, and listened to.
Jess
Testimonials
Renata
Living interstate means I can't be there to check in on Mum as much as I want to be. She loves chatting to the call service and it's great to get the update each day and hear that she's ok.
John
ElderHeart talks to my Dad for hours each week about fishing and gardening. He spends a lot of time alone and we are less worried about him since joining ElderHeart. It's comforting.
Katrin
We bought ElderHeart for our friend and neighbour. She can't read any more and enjoys the Bible verses being read aloud to her during the phone call. She looks forward to the calls.
Frequently Asked Questions
What exactly happens during an Elder Heart daily check-in call?
Each call is a gentle, friendly wellbeing check and chance for a chat.
Our voice agent greets your elder, asks how theyβre feeling, listens to their response, and offers reassurance. We never rush or pressure them β the tone is warm, calm, and respectful. After each call, you (or the nominated family member) receive a short SMS/email summary including mood, wellbeing notes, and any red flags.
Can Elder Heart replace medical or emergency services?
No. Elder Heart is a supportive daily check-in service, not a medical responder.
If your elder does not answer, or if anything seems concerning, we notify you β but we do not call emergency services directly. Families should always maintain their usual emergency plans.
What if my elder doesn't answer the phone?
If your elder doesnβt answer, our system will try again a short time later.
If they still cannot be reached, you will automatically receive an SMS/email letting you know.
Calls are placed at the same time each day so your elder knows when to expect them.
How long are the calls?
Most calls last between 5-10 minutes.
If your elder likes to chat, we allow up to 20 minutes per call, and you can optionally upgrade to a βCall Us Anytimeβ plan if they enjoy more frequent interaction.
Whatβs included in the Bible Reading add-on?
A short, uplifting Scripture passage is read as part of the daily call.
The verse can be requested by the elder, or chosen by the agent.
It is gentle, comforting, and optional β your elder still receives the full wellbeing check-in regardless. You can turn this feature on or off anytime.
Readings come from the NKJV and are limited to the Gospels, Psalms and Proverbs.
Is the service suitable for elders with dementia or cognitive decline?
Yes β as long as the elder is comfortable speaking on the phone.
Elder Heart can be calming and reassuring for people with mild to moderate cognitive changes. However, it is not suitable as a safety check for wandering, falls risk, or emergency concerns.
Do you store call recordings or personal information?
No.
Elder Heart has been built with privacy and safety as our highest priority.
No audio is stored.
No call recordings exist.
Only essential contact details and call summaries are kept.
We comply with Australian Privacy Principles and use secure, encrypted systems.
Can more than one family member receive updates?
Yes!
You can add one or two family contacts, and each can choose whether they want SMS or email updates. Both will receive the call summaries.
Can I change my elderβs call time?
Absolutely.
You can update your preferred call time at any point by contacting us. Changes take effect within 24 hours.
What if we go on holiday or need to pause the service?
You can pause or cancel your subscription at any time.
There are no lock-in contracts.
Is Elder Heart available internationally?
Right now, Elder Heart supports Australian phone numbers.
International expansion is coming soon. Message us to request this and let us know what country you are based in.
What languages are available?
The Elder Heart voice agent can speak 30 languages.
If your elder begins speaking in a language other than English at the beginning of the call, it will switch. However, it can't switch languages mid-way through the call.
Contact Us
Fill in the form to get in touch.
Prefer Email?
You can reach us directly at [email protected]
Weβre always happy to support families, carers, and anyone wanting to learn more about Elder Heart.